Billing & Balance

Invoices and payments

Open Payments from your dashboard to see every invoice: what it was for, the amount, the payment method, and whether it's paid.

• Unpaid invoices can be paid at any time. Open the invoice, choose a payment method and complete the payment.
• Paid invoices show the transaction reference and the tax applied. If the store allows it, you can download a PDF for your records.

Each invoice also has a private link that you can bookmark or share with your accounting department.

Account balance

Your balance is prepaid credit in your account. You can use it to pay for orders and renewals instantly, or to renew services automatically.

Top up your balance

1. On your dashboard, click Add Balance (or open the Balance page).
2. Enter the amount. There may be a minimum.
3. Pay with any available payment method.

The credit is added as soon as the payment is confirmed. The Balance page shows a full history of every top-up, payment and refund.

Subscriptions

Your dashboard lists all your active subscriptions. To stop a subscription:

1. Open it from the subscriptions list, or from the service's Subscription tab.
2. Click Cancel and optionally tell the store why.

Your service stays active until its current due date. After that, renew it manually or set up a new subscription.