WemXPricing & Billing Cycles
Add one-time and recurring prices to a package, with setup fees and upgrade fees.
A package can have any number of prices. Each price is a separate billing option the customer can choose, for example Monthly €5.00 and Annually €50.00.
Add a price
Open the package, go to the Prices tab and click Create.
| Field | Description |
|---|---|
| Description (optional) | A short label shown to the customer, for example "Best value". |
| Recurring Type | The billing cycle (see below). |
| Price / Renewal Price | The amount charged per cycle, in your base currency. For recurring cycles the field is labelled Renewal Price, because the same amount is charged on every renewal. |
| Setup Fee | A one-off fee added to the first payment only. |
| Upgrade Fee | A fee for moving to this price from another one. It's stored with the order. In the current beta, upgrades are done by staff and the fee isn't charged automatically. |
Billing cycles
| Recurring Type | Length |
|---|---|
| One Time | Paid once and never expires |
| Daily | 1 day |
| Weekly | 7 days |
| Bi-Weekly | 14 days |
| Monthly | 30 days |
| Quarterly | 90 days |
| Semi-Annually | 180 days |
| Annually | 365 days |
Cycles are counted in days. A monthly order bought on 10 March is due on 9 April (30 days later), not on 10 April.
How order prices are calculated
When an order is created, WemX copies the price onto the order and stores it as a daily rate, the cycle price divided by the number of days in the cycle. This has two useful consequences:
- Flexible renewals. A customer can renew for a different length than their original cycle, for example 90 days on a monthly order, and is charged the daily rate times the number of days.
- Price changes don't affect existing customers. Editing a package price only affects new orders.
The amount shown for a recurring order is:
(daily package rate + daily rate of each configurable option) × days in the cycleFor one-time orders, the total is the price, plus the setup fee, plus any one-time option costs.
The first payment
At checkout the customer pays:
cycle price + setup fee + configurable option costs (+ tax, if enabled)Renewals after that don't include the setup fee.